Welcome to Delcook Spices. By accessing or using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

1. General

• The website and all products offered are operated by Delcook, located at:
  201, 2nd Floor, C-17, Citizens Paramount Tower, Janakpuri, New Delhi – 110058

• By using our website or purchasing products, you confirm that you are at least 18 years old and legally capable of entering into a contract.

2. Products and Descriptions

• Delcook strives to provide accurate descriptions of all products, including spices, blends, and packaged goods.

• Product images are for illustration purposes; actual products may vary slightly in color, packaging, or appearance.

• All product availability and prices are subject to change without prior notice.

3. Orders and Payments

• Orders can be placed via our website, phone, or authorized distributors.

• Payments are accepted via the available payment methods on our website.

• We reserve the right to cancel or refuse any order for reasons including product unavailability or suspected fraudulent activity.

4. Pricing and Taxes

• All prices are displayed in Indian Rupees (INR) unless otherwise specified.

• Applicable taxes, shipping charges, or customs duties are added at checkout and are the responsibility of the customer.

5. Shipping and Delivery

• Shipping times are estimates and may vary based on your location and courier services.

• Delcook is not liable for delays caused by third-party delivery services.

• Customers are responsible for providing accurate shipping details.

6. Returns and Refunds

• Please refer to our Refund and Returns Policy for complete details.

• By placing an order, you agree to our policies regarding returns, exchanges, and refunds.

7. Product Safety and Usage

• All Delcook spices are manufactured under proper hygiene and food safety standards.

• Products should be stored in a cool, dry place to maintain quality and shelf life.

• Customers must follow any usage instructions provided on the packaging.

8. Intellectual Property

• All content on the Delcook website, including text, images, logos, and product descriptions, is protected under copyright and trademark laws.

• No material may be reproduced, distributed, or used commercially without written permission from Delcook.

9. Limitation of Liability

• Delcook is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

• Our liability for any claim shall not exceed the purchase price of the product in question.

10. Privacy

• We respect your privacy. Please refer to our Privacy Policy for details on how we collect, store, and use your personal information.

11. Governing Law

• These Terms and Conditions are governed by the laws of India.

• Any disputes arising from the use of our website or products will be subject to the exclusive jurisdiction of the courts in New Delhi, India.

12. Contact Us

For questions regarding Terms and Conditions, orders, or products, you can reach us at:

📍 Delcook
201, 2nd Floor, C-17, Citizens Paramount Tower
Janakpuri, New Delhi – 110058

📞 9910660157
📧 progressivelifecare99@gmail.com